This position is an Information Technology professional with lead technical responsibilities in the management, engineering, and support of Microsoft Teams voice & conferencing, and unified communications. In addition, this position is responsible for researching, planning, requirements development, engineering, designing, installing, testing, operating, maintaining, monitoring, tuning, and managing multiple mission-critical unified communications solutions.
This position provides leadership and expertise on hardware, applications, operating systems, security, storage, environmental elements, monitoring, resource management, service desk, and support functions of the Infrastructure Unit in the Information Technology Division. It also requires a high level of technical skills to be able to perform the work of those supervised when necessary combined with a high level of verbal and written communication skills, interpersonal skills, and professionalism to achieve excellent teamwork and customer service.
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