About Us

Valley Com 911

Located in Kent, WA, Valley Com 911 is the Regional 9-1-1 Center that provides emergency communications services to communities of South King County.

Valley Com 911 is responsible for answering emergency 9-1-1 calls and dispatching resources such as police officers, firefighters, and paramedics to those requiring assistance. Our service area spans from Seattle's southern border to a few blocks south of the Pierce County line and from Vashon Island to the foothills of the Cascade Mountain Range.

We are a government entity formed through an inter-local agreement with the cities of Auburn, Federal Way, Kent, Renton, and Tukwila.

Our 911 Dispatchers & Call Receivers pride themselves on being the best in the industry.

Guiding Principles

Reliabilty

Transparency

We are always there when you need us.

Transparency

We are direct and clear in all our decision-making and communications.

Compassion

Transparency

Accountability

We look out and care for each other with genuine concern.

Accountability

We are responsible and respectful stewards of the contract and expectations of our partners and the public

Equity

Accountability

Teamwork

We embrace diversity and affirm all communities, including underrepresented and under-resourced populations.

Teamwork

Accountability

Teamwork

We foster understanding, support, collaboration, and professionalism across our organization.

Continuous improvement

We will constantly improve and innovate our services by reviewing performance and investing in our staff.

Our Commitment

Valley Com 911 is an Equal Opportunity Employer and does not unlawfully discriminate based on race, sex, age, color, sexual orientation, gender expression or identity, religion, national origin, marital status, genetic information, veteran’s status, disability, or any other basis prohibited by federal, state, or local law. Valley Com 911 provides reasonable accommodation to its employees and the public with disabilities, including disabled veterans.

For more information, please contact Human Resources.